myIIT Portal

ABOUT OUR SERVICES

Director: Kevin Gallagher
Machinery Hall - 100 West 33rd Street - Chicago IL 60616
Phone: (312) 567 - 3320 - Fax: (312) 567 - 3344



All IIT Facilities employees work together to ensure the responsive and efficient execution of work in support of the University and of other organizations who reside at IIT. In this regard, it is important that work be managed and recorded through IIT’s central work administration system, currently known as FAMIS. This allows the most effective control and tracking of work and provides a permanent record of maintenance to help in analyzing long term needs. Work orders are generated as a result of customer service requests or by identification of a need by a member of the Facilities department, Public Safety, or other persons aware of a problem.

A work order will normally be generated prior to the work beginning, but exceptions may be made in cases where work must be done immediately due to urgent safety, facility integrity, or mission conditions. In all but the most exceptional of these cases where work must be started prior to a work order being generated, the maintenance supervisor for that area shall be notified by the requestor or the mechanic on scene, and shall approve the work prior to it beginning. This notification and approval may be by phone if necessary, but the supervisor will follow-up to ensure a work order is entered for the record.

In the most urgent of cases, union staff members will take action to correct the immediate problem, and then notify the supervisor. The supervisor will follow-up to ensure a work order is entered for the record.  Follow up work that is less urgent than the original action will be entered through the normal process before being executed.



Facilities Service Requests are made through the work tab on the myIIT portal. Please visit the FAMIS Home Page to learn more.



Webmaster: clemens@iit.edu

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